Last updated: March 18, 2026
These Terms & Conditions (“Terms”) govern your use of the website located at https://directwindows.ca (the “Site”) and any inquiries, quote requests, forms, communications, or services offered by Direct Windows (“Direct Windows”, “we”, “us”, or “our”). By using this Site, you agree to these Terms.
1. Website Use
The Site is provided for general informational purposes so visitors can learn about Direct Windows, our products, and our residential and commercial window, door, and related renovation services.
You agree to use this Site only for lawful purposes and not to:
- submit false, misleading, or fraudulent information
- interfere with the Site’s operation or security
- attempt to gain unauthorized access to the Site, forms, servers, or connected systems
- copy, scrape, or republish Site content for commercial use without written permission
2. No Guarantee of Estimate or Availability
Information on this Site is provided as general guidance only and does not constitute a binding quote, offer, warranty, or guarantee of service availability.
Any pricing, timelines, product information, promotions, or examples shown on the Site are subject to change without notice. Final pricing and scope are determined only after review of the project requirements and, where needed, site inspection, measurements, product selection, and written quotation.
3. Quote Requests and Communications
When you submit a contact form, request a quote, call us, email us, or otherwise contact us through the Site, you represent that the information you provide is accurate and complete.
By contacting us, you consent to Direct Windows responding to your inquiry by phone, email, SMS, or other reasonable communication methods related to your request, subject to applicable law.
Submitting an inquiry does not create a contractor-client relationship or guarantee that we will accept or perform any project.
4. Scope of Services
Direct Windows provides services related to windows, doors, egress windows, and certain related renovation or structural opening work, depending on project requirements and service area.
All actual service commitments, specifications, materials, timelines, responsibilities, exclusions, and payment terms are governed by the final written quote, work order, contract, invoice, or other project-specific agreement provided to the customer.
5. Third-Party Links and Tools
The Site may contain links to third-party websites, services, maps, reviews, financing tools, or social media platforms. These are provided for convenience only.
We do not control and are not responsible for the content, policies, uptime, or practices of third-party websites or services. Your use of third-party services is at your own risk and subject to their terms and policies.
7. No Warranties
The Site and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Direct Windows disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.
We do not guarantee that the Site will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Direct Windows shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, the Site.
Direct Windows’ total liability for any claim relating to the Site shall be limited to the minimum amount required by law.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
9. Privacy
Your use of the Site is also subject to our Privacy Policy, available at:
https://directwindows.ca/privacy-policy/
Please review it to understand how we collect, use, and protect personal information.
10. Changes to These Terms
We may update these Terms from time to time. Any changes become effective when posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.
12. Contact Information
If you have questions about these Terms & Conditions, you may contact:
Direct Windows
Website: https://directwindows.ca
Email: info@directwindows.ca
Phone: 647-699-2371
