Our glass replacement process is designed to be simple and hassle-free. Here’s how it works:

1. Requesting an Estimate: Start by contacting us to schedule a consultation. You can either provide pictures of the damaged glass or request a site visit from one of our technicians. Based on the information gathered, we’ll provide you with an estimate for the replacement glass, taking into account factors such as size, type of glass, and any additional features you may desire.
2. Ordering the Glass: Once you’ve received and approved the estimate, we’ll proceed with ordering the replacement glass. Our team will ensure that the glass is manufactured to the highest standards and meets your specific requirements.
3. Installation: After the replacement glass arrives, we’ll schedule a convenient time for one of our technicians to visit your location and install the new glass. Our technicians are highly skilled and experienced, ensuring a precise and efficient installation process.

Throughout the entire process, our team is committed to providing excellent customer service and keeping you informed every step of the way. We strive to make the glass replacement process as seamless and stress-free as possible, so you can enjoy the benefits of your newly replaced glass without any hassle.

The duration of the glass replacement process can vary depending on factors such as the size of the order and any customization requirements. Typically, however, our turnaround time for glass replacement is relatively quick, with most orders being completed within 2-3 days. We understand the importance of prompt service, and our team works efficiently to ensure that your replacement glass is ready for installation as soon as possible. Rest assured that we prioritize both quality and timeliness in every step of the process to minimize any inconvenience to you.

Yes, in many cases, it is possible to replace just the glass instead of replacing the entire window. This can be a cost-effective solution for addressing issues such as cracked or fogged glass while preserving the existing window frame and trim. However, there are situations where replacing the entire window may be a more practical choice.

If the window is old and showing signs of wear and tear beyond just the glass, replacing the entire unit might be a better long-term solution. Additionally, if the window’s thermal insulation has failed, simply replacing the glass may not fully address the issue, as the frame and seals could also be compromised. In such cases, replacing the entire window can provide improved energy efficiency and performance.

Ultimately, the decision to replace just the glass or the entire window depends on factors such as the condition of the existing window, the extent of the damage or deterioration, and your long-term goals for energy efficiency and maintenance. Our professional estimators can help you determine if we can replace the glass alone or the entire window.